"The technique cuts
through the difference
between what customers
say and what they do
"
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Testimonials from corporations
Selling Blue Elephants
By Howard Moskowitz and Alex Gofman
Moskowitz Jacobs Inc.
Using RDE, Howard helped us grow the Prego Brand to twice its size. The optimization and
category assessment methods of RDE led to the launch of the highly successful Prego Extra Chunky
line and the double digit growth of the base Prego business.. In the spaghetti sauce market, we did a
category audit.  RDE uncovered a huge untapped niche that existed in the marketplace. We
developed products for this niche and grew our market share to twice its original size by following
the insights identified in the RDE-based category audit and optimization.

This brilliant identification of a food segment was responsible for the success of the Prego brand in
the market.   
Monica Wood
VP, Global Marketing Research Head, Novartis OTC
(Formerly Director, Market Research
at Campbell Soup Company)
Moskowitz and Gofman have opened up to the business world a new dimension for creating
innovation from the consumer's perspective. Up to now, consumers often told us their feelings
about innovations after the fact, when it was already too late. Now we can implement the
consumer's ideas early in the innovation process in order to create new products that have a greater
chance of succeeding. It looks like Moskowitz & Gofman's powerful development tool can be a
welcome additional to your innovation portfolio.

It can provide a blueprint for the future success of your product. Essentially the tools makes the
consumer your invention partner.
Sven Gohla
VP R&D,
The La Prairie Group, Switzerland
Selling Blue Elephants is a must-read for anyone in business – whether you are an entrepreneur, an
employee of privately held company or a member of a billion-dollar multinational corporation.
Moskowitz and Gofman introduce readers to the world of Rule Developing Experimentation (RDE)
and illustrate its applicability and value through a number of beautifully explained real-world
examples ranging from pickles, pretzels and pasta to credit cards, magazines, and Presidential
elections!

I can’t imagine that there will be a single reader who does not get something of value out of this
book.     
Phil Perkins,
Sr. VP & Director of Research, Development and Innovation
Bush Brothers & Company
A captivating, clear and concise view on how to proactively approach information overload.
Everyone thinks they need to break rules, but Moskowitz and Gofman skillfully show us how to
develop and use the rules to define new perspectives and make better business decisions in virtually
any field. An absolute must-read for any businessperson facing fierce competition!
Sean Bauld,
Executive Vice President, Global Head of Marketing, Sales & Trading
Reuters
Over the last 15 years significant shareholder's value have been destroyed by "insightful and
creative" marketers resulting in the shocking statistic that more than 90% of launches and
re-launches do fail. The predictability  between success and failure has become now so narrow that
launches become gambles! Moskowitz and Gofman are serious geniuses that have dedicated their
work to help all of us to increase our chances of success significantly. RDE is a new tool that all
marketers should acquire if they love their profession and are serious about creating shareholders
value out of every launch.
Tex Gunning,
Group Vice President,
Unilever Asia
Again, Howard Moskowitz  has manifested with this book that he is truly the leading personality in
the consumer research world. It is one thing to write a meaningful book for the market research
community -- it is  quite another thing to write it in such a fascinating and comprehensive style as he
and Alex Gofman have done.  The reader will get more than just an intellectually appealing learning
experience. He will enjoy the journey, discovering how wonderfully this book has been written.   
Johannes Hartmann
Vice President Consumer Insight Foods,
Unilever
You will know (and use to your benefit) more about your competitor than he knows about himself.
More about his advertising, his brochures and the flaws in his marketing. What you do need is the
breakthrough called RDE -- Rule Developing Experimentation.

Read this book. Experiment. And discover the biggest competitive advantage you've ever had.
Jerry Lee,
Owner,
WBEB Radio Philadelphia
Moskowitz and Gofman take us through the commercial beginnings of RDE with a series of case
studies in consumer packaged goods that are still exciting today. They then lead us through later
applications in the area of services, communications, design and packaging. But where the rubber
really meets the road is when they lead us into the "algebra of the consumer mind" and Mind
Genomics.  RDE comes alive as a powerful social, political and commercial tool as it is applied to
the construction of It! databases that have the capacity to become an amazing library of insight into
the consumer mind for marketers, politicians and social engineers alike.

One of the most original marketing books in decades.
Simon Chadwick
Partner,
Cambiar LLC
Engaging and Powerful Product Success Stories. Not for the fainthearted or the linear minded. The
Prego story is particularly close to my heart as I lived the intensity of the planning and design
sessions, the various tastings, and the logistics of getting the product, the pots, the pans and the
ladles to the right cities.  The rich results from this study provided ‘focus’ for new product
development, and  ‘broke the paradigm’ by looking beyond “texture” and “color” as key drivers of
consumer liking.

Bravo to the authors for bringing this story and their approach to the business world, and to readers
in general.
Cecille Feliciano
Former Gravies and Sauces Research Manager
Campbell Soup Company
RDE is an intuitively compelling, powerful concept, but somehow that simple powerful elegance
was lost in the academic treatment of the subject.  Finally, there’s a book that explains how RDE
can be applied to marketing and product development in simple, clear, and (dare I say) entertaining
terms.  

A breath of fresh air!
Jeff Ewald
Founder
Optimization Group, Inc.
We are in an age of the next killer application and it is elusive.  Selling Blue Elephants is an absolute
must read for any business moving from strategy to execution.  The authors have built a process
driven engine (RDE) that delivers actionable results that have a direct tie back to business directives.  
Bringing reality from concept is the key ingredient to a successful business idea,
Selling Blue
Elephants
is the cookbook.
Peter Tripp,
Vice President, Strategic Programs Office Global Outsourcing and Infrastructure Services
UNISYS
Read more testimonials from Media and Academia.
Selling Blue Elephants is a refreshing, user friendly approach to explain to business and marketing
folks, something they need to know, but find hard to understand:-  how consumers really make
choices. We are creatures that communicate most about our inner preferences when we can just
compare options or select alternatives, rather than attempt to analyse and explain our own behaviour
or beliefs.

Selling Blue Elephants helps us see how apparently complex questions can be scientifically resolved,
through a mixture of everyday examples and light stories – I both enjoyed the read and learnt from it.
Tony Cowling
President
TNS
Selling Blue Elephants  through  Rule Developing Experimentation (RDE) beautifully articulates the
simplicity and power of systematic designs and strategic combinations to identify consumer relevant
products.  The approach is so simple that it is applicable in conceptual conjoint analysis and actual
prototype use tests.  As the authors pointed out, RDE is not new but their book shared the secret of
successful renovations of old brands and  introductions of new products.  The handful of case
studies from Fortune 500 companies cited in the book that leveraged this powerful research
approach  is just a fraction of the hundreds of successful product innovations using RDE.  It is a
powerful tool that shows optimized products are created through upfront design of the product
space and strategic quantitative measurement of consumer reactions and not through single factor or
stepwise testing.  

This book is a must read for anyone challenged with showing that systematic experimental design
should be ingrained in the corporate mindset.
Dulce Paredes, PhD.
Director, Consumer Sciences
Avon Products, Inc.
I have seen first-hand the dramatic impact that the creative use of RDE/IdeaMap can have on a
business. Beyond this incredible technique to which Moskowitz and Gofman have dedicated their
professional career, they personally bring unparalleled experience and insight into the realm of
accurately predicting human behavior and preference. Anyone who believes that marketing research
is limited by the current imagination of the consumer... that it cannot be helpful in divining emerging
or completely new categories of consumer or business products or services ... is sadly mistaken.

Those who use RDE wisely will not only leave their competitors in the dust, but will get to the
future much more quickly and profitably, and enjoy lasting competitive advantage.
Don Lowry
Vice President,
SEI Wealth Network
(Former Marketing Executive, Campbell Soup Company)
This book is both deep in content and surprisingly easy to read.  The book's  ability to convey
scientific information in a down-to-earth and even enjoyable medium is a tribute to the authors'
enthusiasm and vision.  I cannot wait to give a copy to my co-workers and friends so they
appreciate the role  and contribution of Market Research to business success.
Roseanne Luth
President and CEO
Luth Research
Selling Blue Elephants is must read for anyone wanting to understand the DNA of consumer’s
mind—how to create products that people must have even before they know it.
Mark Thompson,
Coauthor, International bestseller Success Built to Last
(Wall St. Journal and BusinessWeek bestseller,
the Top 3 of Amazon’s Best Books of 2006 Editors’ Picks: Business)
Moskowitz and Gofman managed to give a twist of storytelling to methodologies, crafting their
highly informative case histories into good stories that cover a wide array of industries, from food to
electronics, from advertising to stock markets. Beyond the unequivocal value of their actionable Rule
Developing Experimentation, this book is in itself an enjoyable opportunity to read and learn.
Marco Bevolo
Director Foresight & Trends,
Philips Design
“Howard and Alex don’t beat around the bush. Selling Blue Elephants gets to the heart of the matter
by Page 2, and never lets up. Executives will appreciate the accessible discussions. Analysts will
love the plethora of actual examples and their lucid conceptualization. Five stars from me for this
punchy, thought-provoking read for anyone in R&D, brand management, new market strategy, or
just plain old marketing research.”.

Shashank Tripathi
Regional Director, Asia Pacific,
Universal McCann, Singapore